Contact Us
We are committed to excellent service. If you have questions or need assistance, our team is on hand to help.
Help With Test Orders
For help with new or existing test orders, please contact our Client Services team or your Account Representative and we’ll provide assistance. Client Services hours are Monday through Friday 8 AM to 8 PM Eastern Time. For providers who would like to order a test or kit in the United States (US) please visit our order page.
Phone
+1 (888) 988-3639
Online Ordering Portal
Fax
+1 (617) 418-2290
Medical Information
For providers who would like to speak to a medical affairs specialist at Foundation Medicine or request a visit from your local Medical Science Liaison, you can email med.info@foundationmedicine.com and one of our specialists will address your query.
International Customers
For information about ordering Foundation Medicine tests outside of the United States (US), or for country-specific contact information, please visit our international website.
Website
Request More Information
For general inquiries related to our clinical and biopharma product and service offerings, please complete this form and a representative will be in touch.
For Media, PR, or Advertising-related inquiries please reach out to pr@foundationmedicine.com.
Our Locations
-
Headquarters
Cambridge, Massachusetts
Address
150 Second Street, Cambridge, MA 02141
Phone
Fax Number
Site Lead
Lazaro Garcia
-
Morrisville, North Carolina
Address
7010 Kit Creek Road, Morrisville, NC 27560
Phone
Site Lead
Sara Beckloff
-
Penzberg, Germany
Address
Nonnenwald 2, Building 433, 82377 Penzberg, Germany
Phone
Site Lead
Vera Grossmann