Contact Us
We are committed to excellent service. If you have questions or need assistance, our team is on hand to help.
Help With Test Orders
For help with new or existing test orders, please contact our Client Services team or your Account Representative and we’ll provide assistance. Client Services hours are Monday through Friday 8 AM to 8 PM Eastern Time.
Phone
+1 (888) 988-3639
Fax
+1 (617) 418-2290
Ordering Kits or Tests
For providers who would like to order a test or kit in the United States (US) please visit our order page. To place an order online, please sign up for or log in to our online ordering portal at the link below.
Phone
1 (888) 988-3639
Online Ordering Portal
International Customers
For information about ordering Foundation Medicine tests outside of the United States (US), or for country-specific contact information, please visit our international website.
Website
Request More Information
For general inquiries related to our clinical and biopharma product and service offerings, please complete this form and a representative will be in touch.
For Media, PR, or Advertising-related inquiries please reach out to pr@foundationmedicine.com.
Our Locations
-
Headquarters
Cambridge, Massachusetts
Address
150 Second Street, Cambridge, MA 02141
Phone
Fax Number
Site Lead
Lazaro Garcia
-
Morrisville, North Carolina
Address
7010 Kit Creek Road, Morrisville, NC 27560
Phone
Site Lead
Sara Beckloff
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Penzberg, Germany
Address
Nonnenwald 2, Building 433, 82377 Penzberg, Germany
Phone
Site Lead
Vera Grossmann